Terms & Conditions

SMS Terms: Order & Service Updates

Program name: Wild Ginger II Order & Service Updates. This is an optional service for customers requesting information about their orders or another restaurant service. It is not a promotional-text subscription.

Messages you may receive

Messages may tell you that an order was received, accepted, rejected, adjusted, ready for pickup, dispatched, expired, or cancelled. The exact messages depend on the service requested and the restaurant's enabled notifications. If you separately choose waitlist texts where offered, messages may confirm your place on the waitlist or tell you when your table is ready. Service replies may also address a question you send us.

How you enroll

At online checkout, enter a mobile number you control, select the optional order-update text checkbox, and submit your order. Where another text option is offered, review and select that option for the stated service. You authorize Wild Ginger II and the providers acting on our behalf to send the requested service texts, including automated messages, to that number.

Consent is not a condition of purchase. You can place an order without selecting text updates. Providing a phone number for contact, creating an account, or agreeing to these terms does not by itself provide SMS consent. Consent to order or service updates does not authorize promotional messages, messages about unrelated services, or another restaurant's messaging program.

Frequency and charges

Message frequency varies. It depends on your orders, requests, and status changes, and you may receive several updates for one order. Message and data rates may apply. Your mobile carrier's plan determines those charges. Wild Ginger II does not charge a separate fee to enroll in the program.

Stopping messages

Reply STOP to the number sending the messages to opt out. You may receive one confirmation of your request. After that, program texts from that number stop unless you provide new consent.

Opting out of texts does not cancel, change, or refund an order and does not remove you from a waitlist. Call (215) 491-9858 to request those changes. If you want to resume texts after opting out, reply START or UNSTOP to the same number, where supported, or contact us for help. Selecting a checkbox again may not remove a carrier-level block.

Help and delivery limitations

Reply HELP to a program message for help, or call Wild Ginger II at (215) 491-9858. Messages can be sent automatically; do not rely on a text reply for an urgent order change. Use the restaurant's phone number for time-sensitive assistance.

Text delivery depends on mobile networks, your device, and the messaging service. Delivery may be delayed or unavailable, and carriers are not liable for delayed or undelivered messages. If a text does not arrive, check the website's order status or contact the restaurant. A text estimate is not a guarantee of an exact preparation, pickup, delivery, or seating time.

You must provide a number you are authorized to use. If you give up or change that number, stop messages to the old number and update your information before requesting future texts. Do not send card numbers, security codes, or other sensitive financial information by SMS.

SMS privacy and program changes

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our Privacy Policy.

We may change or discontinue the program as services change. Updated terms will be posted here with a new effective date. Changing these terms does not provide consent for a new message purpose or restore consent after you opt out.

Ordering and payment

Before submitting an order, review the restaurant location, menu items, options, quantities, contact information, fulfillment method, requested time, and checkout total. You are responsible for providing accurate details and for ensuring that any saved information is still current.

Submitting an order sends a request to the restaurant. A receipt of that request is not the same as the restaurant accepting it. Follow the confirmation and order-status page for acceptance, rejection, expiration, or other changes. Menu availability can change, and the restaurant may be unable to fulfill a requested item or time.

Checkout displays the applicable item prices, taxes, fees, and any tip before submission. Review any price information for options or special requests. If an order requires an adjustment, the order status and communications provided by the restaurant explain the resulting changes. Payment authorization, order acceptance, and a final settled charge are separate steps; an authorization is not proof that the restaurant has accepted an order.

Use the payment methods offered at checkout and provide payment information only in the designated payment fields. Payment processing and the release of authorizations may also depend on your bank and the payment provider.

Order changes, cancellations, and refunds

Call (215) 491-9858 as soon as possible if you need to change or cancel an order, report an incorrect item, or request a refund. Include your name and order number if available. A message, voicemail, or submitted request does not confirm that a change or cancellation has been accepted.

The restaurant will review the request based on the order's status and circumstances, including whether preparation or delivery has begun. Any refund or payment adjustment must be confirmed by the restaurant. Processing and the time a credit appears depend on the payment method, payment provider, and your bank. Nothing here limits rights that apply under law.

Pickup, delivery, and restaurant visits

Preparation and delivery times are estimates. Check the confirmed location and instructions before traveling, and contact us if you are delayed. For delivery, provide an accurate address, unit, and access instructions, and be available to receive the order.

If you choose a separately operated delivery service or follow an external ordering link, that provider's checkout, fees, terms, and support processes also apply. Reservation and waitlist features, when offered, are subject to the confirmation and availability shown for that service.

Food allergies and dietary requests

Contact the restaurant before ordering if you have a food allergy or dietary requirement. Ingredient descriptions, menu labels, and special-instruction fields do not replace a conversation with staff about ingredients, preparation, and possible cross-contact. Do not assume an item is suitable solely because of a label or an omitted ingredient in its description.

Raw or undercooked meat, seafood, shellfish, or eggs may increase the risk of foodborne illness. Consider the menu's consumer advisory and your dietary needs when ordering.

Accounts, forms, and responsible use

Keep account access information secure and submit accurate information that you are authorized to provide. Do not impersonate someone else, use another person's contact or payment details without permission, or interfere with the website's operation.

Job applications are reviewed by the restaurant's hiring team. Applying does not guarantee an interview, an offer, or employment. Submit only relevant information and any requested photo you are entitled to share. Application contact permission relates to the application; it is not enrollment in the customer SMS program.

The website may occasionally be unavailable or contain an error. Contact us if information appears incorrect or a submission's status is unclear. Avoid submitting duplicate orders while waiting for confirmation.

Changes to these terms

We may update these terms when our services or requirements change. The effective date above identifies the current version. Review the terms presented when you use the service. For questions about an existing order or a prior request, contact the restaurant.

Contact Wild Ginger II

For privacy questions, text-message help, order support, or questions about these terms, contact our Jamison restaurant:

Wild Ginger II
2395 York Road #5
Jamison, PA 18929
(215) 491-9858

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